Architecting AI Solutions on Salesforce

Written for Salesforce architects who want quickly implementable AI solutions for their business challenges, Architecting AI Solutions on Salesforce is a shortcut to understanding Salesforce Einstein’s full capabilities – and using them.

To illustrate the full technical benefits of Salesforce’s own AI solutions and components, this book will take you through a case study of a fictional company beginning to adopt AI in its Salesforce ecosystem. As you progress, you'll learn how to configure and extend the out-of-the-box features on various Salesforce clouds, their pros, cons, and limitations.

You'll also discover how to extend these features using on- and off-platform choices and how to make the best architectural choices when designing custom solutions. Later, you'll advance to integrating third-party AI services such as the Google Translation API, Microsoft Cognitive Services, and Amazon SageMaker on top of your existing solutions.

This isn’t a beginners’ Salesforce book, but a comprehensive overview with practical examples that will also take you through key architectural decisions and trade-offs that may impact the design choices you make.

By the end of this book, you'll be able to use Salesforce to design powerful tailor-made solutions for your customers with confidence.

Type
ebook
Category
Programming
publication date
2021-11-12
what you will learn

Explore the Salesforce’s AI components and the architectural model for Salesforce Einstein
Extend the out-of-the-box features using Einstein Services on major Salesforce clouds
Use Einstein declarative features to create your custom solutions with the right approach
Design AI solutions on marketing, commerce, and industry clouds
Use Salesforce Einstein Platform Services APIs to create custom AI solutions
Integrate third-party AI services such as Microsoft Cognitive Services and Amazon SageMaker into Salesforce

no of pages
340
duration
680
key features
Learn how to use Salesforce's AI features and capabilities to meet ever-evolving client needs * Get expert advice on key architectural decisions and trade-offs when designing AI-driven Salesforce solutions * Integrate third-party AI services into applications that modernize your solutions
approach
Architecting AI Solutions on Salesforce takes a handbook style approach, you will work through architecting for practical use cases based on real-world scenarios, starting from simple out-of-the-box use cases and ending with advanced integration based solutions.
audience
This book is for technical and functional architects, technical decision-makers working on the Salesforce ecosystem, as well as anyone responsible for designing AI solutions in their Salesforce ecosystem. Lead and senior Salesforce developers who want to start their Salesforce architecture journey will also find this book helpful. Working knowledge of the Salesforce platform is necessary to get the most out of this book.
meta description
Use AI solutions in Salesforce to design complete enterprise solutions for sales, service, marketing, and commerce clouds and drive digital innovation in your organization
short description
This book is a comprehensive guide that provides coverage of all the AI capabilities on the Salesforce platform for architecting, designing, and implementing AI features. With the help of this book, you'll gain the confidence to build advanced business solutions that meet client demands and give you a competitive edge in the marketplace.
subtitle
Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands
keywords
Salesforce Architects, Salesforce Einstein, Artificial Intelligence, Einstein Forecasting, Einstein Bots, Marketing Cloud, Service Cloud, Sales Cloud, Commerce Cloud, Google Translation API, Microsoft Cognitive Services, and Amazon SageMaker
Product ISBN
9781801076012