Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk.
The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects.
Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal.
By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Understand Jira's data hierarchy and how to design and work with projects in Jira
Use Jira for agile software projects, business process management, customer service support, and more
Understand issues and work with them
Design both system and custom fields to behave differently under different contexts
Create and design your own screens and apply them to different project and issue types
Gain an understanding of the workflow and its various components
Set up both incoming and outgoing mail servers to work with e-mails